Frequently Asked Questions
Everything you need to know about your new favorite swimwear.
How do I find my perfect fit?
We recommend checking our comprehensive Size Guide which includes measurements for all body types. If you are between sizes, we suggest sizing up for the most comfortable fit in our luxury fabrics.
What is your return policy?
We accept returns on unworn items with original tags and hygiene liners intact within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How should I care for my Alpine Butterfly swimwear?
To maintain the quality of the delicate fabrics and prints, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade. Avoid rough surfaces and high heat.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. During peak season or collection launches, processing may take up to 5 business days.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.